Terms & Privacy
Terms of Serviceand Privacy Policy.
Terms of Service, Privacy Policy, and How to Use Super Amplify
Last updated: July 24, 2026. These Terms of Service and this Privacy Policy apply to your use of Super Amplify. The Terms form a binding agreement between you and Super Amplify LLC ("Super Amplify," the "Company," "we," "us"). Your acceptance is recorded, including the version, date and time, and technical details of your session.
Terms of Service
1. Acceptance, eligibility, and recorded assent
By creating an account, clicking to accept, or accessing or using Super Amplify in any way, you agree to be bound by these terms. If you do not agree, you must not access or use the platform. If you use the platform on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization.
When you accept these terms, we record your acceptance — including the terms version, timestamp, IP address, and device information — and this record constitutes evidence of your agreement. You are responsible for ensuring your use complies with applicable laws and your organization's internal policies. You must be at least 18 years old (or the age of majority in your jurisdiction) to use the platform.
2. Accounts and security
You are responsible for the confidentiality of your account credentials and for all activity on your account. Notify us promptly if you suspect unauthorized access. You may not share, sell, or transfer your account, or create an account using false information or on behalf of someone who has been blocked or banned.
3. Plans, features, and suptokens
Super Amplify offers multiple plans. Features, model access, usage limits, and support levels vary by plan. The Company may add, modify, limit, or discontinue any plan, feature, model, or usage allowance at any time at its sole discretion.
- Free: Includes 1,000 suptokens per month to get started.
- Pro: Paid plan with expanded usage limits, additional models, and advanced workflow capabilities.
- MyAgent Elite: Paid plan with expanded MyAgent capabilities, voice usage, and priority feature access.
- Enterprise: Custom plan for teams that need advanced controls, integration support, and tailored rollout terms.
Suptokens are usage units that meter platform activity. Suptokens have no cash value, are not property, are non-transferable, and may be adjusted, expired, or revoked by the Company in connection with plan changes or enforcement actions.
4. Third-party and custom AI model providers; informed assumption of risk
Super Amplify provides access to large language models, generative AI systems, and related tools developed, hosted, or operated by multiple unaffiliated providers ("Model Providers"). Model Providers may be based in the United States or other countries and may offer proprietary, open-source, self-hosted, customer-supplied, custom, fine-tuned, experimental, or otherwise constructed models. A Model Provider includes the developer, host, inference or API operator, and any upstream vendor involved in processing a request.
When you use an AI feature, your prompts, files, instructions, relevant workspace context, metadata, and generated outputs may be transmitted to and processed by one or more Model Providers. A provider may be selected directly by you or your organization, or automatically through routing, fallback, tool, agent, availability, or performance features. Model Providers maintain their own terms, acceptable-use rules, privacy practices, data-retention periods, safety and abuse-monitoring procedures, security controls, training or service-improvement settings, data-residency options, and legal-compliance processes. Those policies and practices differ by provider, model, account configuration, region, and feature and may change without the Company's control.
The Company uses reasonable safeguards designed to protect customer and company data, but no safeguard, model, provider, transmission, or storage system is risk-free. Risks include unauthorized access or disclosure, security incidents, provider retention or human review, processing in a foreign jurisdiction, government or legal demands, use for safety monitoring or model improvement where the applicable provider terms or settings permit it, loss of confidentiality or intellectual-property protection, and inaccurate, biased, harmful, or non-unique output. The Company does not control Model Providers and cannot guarantee their continued availability, security, legal compliance, data location, deletion, confidentiality, or adherence to any particular policy.
By selecting or using any model or AI feature, you acknowledge these risks, knowingly authorize the processing needed to provide the selected feature, and accept the risks associated with the applicable Model Providers. You are responsible for reviewing the provider and configuration before submitting sensitive data; complying with your organization's policies and all applicable laws; obtaining all required rights, notices, consents, and approvals; and avoiding submission of regulated, export-controlled, privileged, highly confidential, or other sensitive information unless your organization has expressly approved that provider and configuration for the data. You must comply with any Model Provider policies that apply to your use. To the maximum extent permitted by law, the Company is not responsible for acts, omissions, policy changes, outages, security incidents, data practices, or outputs of unaffiliated Model Providers.
5. Acceptable use and prohibited conduct
You may not use the platform for unlawful, abusive, fraudulent, infringing, or harmful activity. Without limiting the foregoing, you must not:
- Threaten, harass, stalk, defame, intimidate, or attempt to harm the Company, its personnel, its users, or any third party, whether on or off the platform;
- Violate any law, regulation, or third-party right, including privacy, intellectual property, and safety laws;
- Probe, scan, breach, or test the vulnerability of the platform, circumvent authentication or security measures, or access data or accounts you are not authorized to access;
- Interfere with or disrupt the platform, including overloading, flooding, spamming, or introducing malicious code;
- Scrape, harvest, or extract data from the platform, or use the platform or its outputs to build, train, or improve a competing product or service;
- Misrepresent your identity or affiliation, evade an enforcement action (including creating new accounts after suspension or ban), or assist others in doing any of the above;
- Use the platform to generate, store, or distribute content that is illegal, exploitative, or intended to deceive, defraud, or harm others.
6. Right to refuse, block, suspend, or ban
The Company reserves the right, exercisable at its sole and absolute discretion, to refuse service to anyone and to block, restrict, suspend, or permanently ban any user, account, organization, IP address, or device — with or without prior notice and, to the maximum extent permitted by applicable law, with or without stated reason. This includes, without limitation, users the Company reasonably believes pose a risk of harm to the Company, its personnel, its users, its systems, or the public; users who threaten, harass, or abuse anyone; and users engaged in fraud, security abuse, unlawful conduct, or violations of these terms.
The Company has a zero-tolerance policy for threats, harassment, and conduct intended to harm the Company or any person. Such conduct will result in immediate termination of access and may be reported to law enforcement.
Determinations regarding violations of these terms, enforcement actions, account standing, and eligibility for service are made unilaterally by the Company and are final. Where required by applicable law, the Company will provide any legally mandated notice or review; otherwise, no refund, credit, or compensation is owed for access, plans, features, or suptokens lost due to an enforcement action taken for cause.
7. Monitoring, investigation, and enforcement
The Company may monitor use of the platform for security, abuse prevention, and compliance purposes; investigate suspected violations; preserve and disclose information as required by law or as reasonably necessary to protect the Company, its users, or the public; and cooperate with law enforcement. The Company may take any enforcement action it deems appropriate, including content removal, feature restriction, suspension, or permanent ban.
8. Billing and subscriptions
Paid plans are billed on the schedule presented at checkout. You can manage, upgrade, or cancel subscriptions from your account. Unless otherwise stated in a written enterprise agreement or required by applicable law, payments are non-refundable once a billing cycle begins, including where access is terminated for cause under Section 6.
9. Intellectual property and feedback
The platform, including its software, models, designs, and branding, is owned by the Company and its licensors. No rights are granted to you except the limited, revocable, non-exclusive, non-transferable right to use the platform in accordance with these terms. If you provide feedback or suggestions, you grant the Company a perpetual, irrevocable, royalty-free license to use them without restriction or obligation.
10. Disclaimer of warranties
YOUR ACCESS TO AND USE OF THE PLATFORM, MODEL PROVIDERS, AND OUTPUTS IS AT YOUR SOLE RISK. THE PLATFORM AND ALL THIRD-PARTY MODELS, SERVICES, AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, CONFIDENTIALITY, SECURITY, DATA LOCATION, DELETION, OR UNINTERRUPTED AVAILABILITY. AI-GENERATED OUTPUTS MAY BE INACCURATE, INCOMPLETE, BIASED, HARMFUL, OR NON-UNIQUE; YOU ARE RESPONSIBLE FOR HUMAN REVIEW BEFORE RELYING ON OR DISTRIBUTING THEM, AND YOU ASSUME ALL RISK ARISING FROM YOUR USE OF THE PLATFORM, MODEL PROVIDERS, AND OUTPUTS.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, CONFIDENTIALITY, INTELLECTUAL PROPERTY, BUSINESS OPPORTUNITY, OR GOODWILL, ARISING FROM OR RELATED TO THE PLATFORM, A MODEL PROVIDER, AI PROCESSING OR OUTPUT, A SECURITY INCIDENT, OR THESE TERMS. THE COMPANY'S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE OR ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS, LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
12. Indemnification
You will defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, damages, liabilities, regulatory actions, costs, and expenses (including reasonable attorneys' fees) arising from your content, your selection or use of a Model Provider, your failure to obtain required rights or approvals, your violation of a Model Provider policy, your use or distribution of AI output, your use of the platform, your violation of these terms, or your violation of any law or third-party right.
13. Changes to plans, providers, and terms
The Company may add, replace, reroute, suspend, or discontinue plans, features, Model Providers, models, and these terms at any time. Updated terms will be posted on this page with a revised "Last updated" date, and material changes may require you to re-accept the terms at your next sign-in. Your continued use of the platform after changes take effect constitutes acceptance of the updated terms.
14. Governing law and dispute resolution
These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles, except where the mandatory consumer-protection law of your place of residence applies. To the maximum extent permitted by applicable law, any dispute arising out of or relating to these terms or the platform will be resolved by binding individual arbitration, and you and the Company each waive the right to a jury trial and the right to participate in a class, collective, or representative action. Nothing in this section prevents the Company from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property, systems, personnel, or users, and nothing in these terms limits any non-waivable statutory rights you hold under applicable law.
15. No waiver; reservation of rights
No use of the platform, course of dealing, delay, or failure by the Company to exercise or enforce any right or provision of these terms operates as a waiver of that or any other right or provision. Any waiver by the Company must be express, in writing, and signed by an authorized representative, and applies only to the specific instance for which it is given. All rights and remedies of the Company under these terms, at law, and in equity are cumulative and are expressly reserved.
16. Severability and survival
If any provision of these terms is held unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. Sections concerning intellectual property, disclaimers, limitation of liability, indemnification, no waiver, dispute resolution, and any accrued payment obligations survive termination of your access or these terms.
17. Assignment, order of precedence, and entire agreement
The Company may assign these terms in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign these terms or your account without the Company's prior written consent. If you have a separately signed enterprise or data-processing agreement with the Company, that agreement controls only to the extent it expressly conflicts with these terms. These terms, together with any applicable enterprise agreement and the policies referenced on this page, constitute the entire agreement between you and the Company regarding the platform.
Privacy Policy
This Privacy Policy explains what information Super Amplify LLC collects, how we use and share it, and the choices and rights you have. It applies to the Super Amplify platform, websites, and related services. For account and usage data, the Company acts as the data controller. For content that you or your organization store in a workspace, the organization that owns the workspace determines how that content is used, and we process it on its behalf to provide the service.
1. Information we collect
- Account data: Name, email, password hashes or third-party sign-in identifiers, authentication factors (including MFA enrollment), role, and company membership.
- Usage data: Feature usage, suptoken activity, product interactions, log data, IP address, and device/browser diagnostics.
- Content data: Prompts, uploaded files, connected data sources, generated outputs, and workspace data you or your organization choose to store in the platform.
- Voice, avatar, and likeness data: If you use avatar or voice features, the images, video, and audio you provide — including consent recordings — to create and operate your avatar and voice profile.
- Billing data: Subscription status, invoices, and payment events. Card details are collected and processed by our payment providers; we do not store full card numbers.
- Agreement and security records: When you accept our terms, we record the terms version, timestamp, IP address, and browser/device details as evidence of your acceptance. We also keep security logs of significant account events (such as sign-ins, account creation, and enforcement actions).
2. How we use information
- Deliver, secure, maintain, and improve Super Amplify services.
- Operate plan entitlements, usage limits, suptoken metering, and billing.
- Personalize your workspace, including agent context, personas, and role-based dashboards you configure.
- Provide customer support and send service communications.
- Meet legal, tax, accounting, compliance, and security obligations.
- Maintain records of terms acceptance, and detect, investigate, and act on abuse, threats, fraud, security incidents, and violations of our terms — including blocking or banning accounts, IP addresses, or devices, and preserving related evidence.
- Produce aggregated or de-identified analytics that do not identify you, which we may use and share for any lawful purpose.
We do not sell your personal information.
3. AI processing, Model Providers, and data risks
Super Amplify offers models from multiple Model Providers, including U.S.-based and foreign providers and providers of proprietary, open-source, self-hosted, customer-supplied, custom, fine-tuned, experimental, or otherwise constructed models. Depending on the model, feature, configuration, and route, prompts, files, relevant workspace context, instructions, metadata, and outputs may be transmitted to and processed by one or more Model Providers and supporting infrastructure vendors. A provider may be selected by you or your organization or automatically through routing, fallback, agent, tool, availability, or performance features.
Model Providers have different and independently maintained terms and practices concerning privacy, retention, human review, abuse and safety monitoring, model training or service improvement, security, data residency, subprocessors, government requests, and deletion. Practices may differ by product tier, API, feature, region, and account setting and may change. Depending on the arrangement, a provider may process data as our service provider or subprocessor, through an account controlled by you or your organization, or in another role permitted by law. Applicable provider agreements, settings, and policies govern that provider's processing; the Company does not control and cannot guarantee an unaffiliated provider's practices.
We use reasonable safeguards designed to reduce risk, but use of any AI model involves residual privacy, confidentiality, intellectual-property, cybersecurity, cross-border-transfer, and output risks. Do not submit regulated, privileged, export-controlled, highly confidential, or other sensitive information unless you and your organization have determined that the selected provider, region, retention setting, and contractual safeguards are appropriate and lawful. You are responsible for having the rights, notices, consents, and lawful basis required for data you submit. You may contact us for current information about providers used for your service configuration.
AI-generated outputs are produced automatically and may be inaccurate. You are responsible for reviewing outputs before relying on or distributing them, and for ensuring you have the necessary rights to any content you upload for processing.
4. Voice, avatar, and likeness
Avatar and voice features are optional. When you enroll, we record your consent and use your provided images, video, and audio solely to create and operate your avatar and synthetic voice within the platform. You must only upload a voice or likeness that is your own or that you have documented rights and consent to use. You may disable these features and request deletion of your enrollment data at any time through support or the privacy contacts below.
5. Workspace visibility and organization data
If you use Super Amplify within a company workspace, content and activity in that workspace may be visible to your organization's administrators and to teammates according to the access controls your organization configures. Your organization controls its workspace, including member access, feature availability, and data retention decisions for organization content. If you join a workspace with a work account, your organization — not the Company — is responsible for its policies governing that workspace.
6. Support access
Authorized Company personnel may access accounts and workspace data where reasonably necessary to provide requested support, investigate abuse or security incidents, or comply with law. Administrative access of this kind is authenticated, logged, and limited to the purpose at hand.
7. Sharing and disclosure
- Service providers, subprocessors, and Model Providers: Hosting, storage, AI model and inference providers, payment processors, email delivery, and analytics vendors that receive data as needed to provide, secure, support, or monitor the service, subject to applicable agreements and provider settings.
- Your organization: As described in Section 5, for company workspaces.
- Legal and safety: Where required by law, subpoena, or legal process, or where reasonably necessary to protect the rights, property, safety, or security of the Company, our users, or the public, including sharing with law enforcement in connection with threats, fraud, or abuse.
- Business transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets, personal data may be transferred as part of that transaction, subject to this policy or successor terms.
- Aggregated or de-identified data: Which does not identify you.
8. Data retention and deletion
We retain personal data for as long as needed to provide the service, operate your account, and meet the purposes above. We retain billing records, terms-acceptance records, security logs, and enforcement records for as long as necessary to satisfy legal, accounting, audit, dispute-resolution, and abuse-prevention purposes — including after account closure. You can request deletion of eligible personal data through the GDPR request form or support; some data may be retained where we have a legal obligation or legitimate interest (such as fraud and abuse prevention) to keep it.
9. Security safeguards
We use technical and organizational controls designed to protect data, including encryption in transit, access controls and per-user isolation of stored content and generated outputs, multi-factor authentication options, security logging, and monitoring for abuse and misuse. No system is completely secure; you are responsible for safeguarding your credentials, and we encourage enabling MFA. If we become aware of a breach affecting your personal data, we will notify you and regulators as required by applicable law.
10. International transfers
We, Model Providers, and other service providers may process data in the United States and other countries, including countries whose privacy laws or government-access rules differ from those where you live or work. The provider and processing location can vary by selected model, automatic route, feature, availability, and account configuration. Where required for transfers for which the Company is responsible, we use recognized transfer mechanisms or other appropriate safeguards, such as standard contractual clauses. No transfer mechanism eliminates all legal, governmental-access, or security risk.
11. Your rights
Depending on your jurisdiction (including under GDPR and U.S. state privacy laws), you may have the right to access, correct, delete, or receive a copy of your personal data, restrict or object to certain processing, and withdraw consent where processing is based on consent. We will not discriminate against you for exercising these rights. We may need to verify your identity before acting on a request, and we may deny requests where an exception applies (for example, data we must keep for legal or security reasons).
Submit privacy requests through the GDPR request form. For anything else, use and we will route your message to the right team.
12. Children
Super Amplify is not directed to children and may not be used by anyone under 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children; if you believe a child has provided us personal data, contact us and we will delete it.
13. Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date, and material changes may require you to re-accept at your next sign-in. Your continued use of the platform after changes take effect constitutes acceptance of the updated policy.
14. Contact
- General support: Reach us through . Submissions are screened for spam and abuse before reaching our team.
- Privacy requests: Use the GDPR request form to access, correct, delete, or export your data.
How to Use Super Amplify
Super Amplify helps you turn files, prompts, and workflows into practical business outputs. Use the flow below to get productive quickly.
- Create your account and start on Free. Sign in and begin with the Free plan. You can explore the platform with 1,000 monthly suptokens before upgrading.
- Set up your workspace. Create or open a workspace, organize your threads, and set context for the tasks you want Super Amplify to help with.
- Upload files and connect knowledge. Add documents and data sources, then use them as context so answers and outputs are grounded in your material.
- Run prompts, assistants, and workflows. Use chat, assistants, and multi-step workflows to draft content, analyze data, and automate repeatable work.
- Track usage and plan limits. Monitor suptoken usage in your account so you always know remaining capacity and when an upgrade may be useful.
- Scale when you are ready. Move to Pro, MyAgent Elite, or Enterprise as your team needs more capacity, features, or governance controls.
Suggested first-week learning path
- Day 1: Review pricing and plan fit, then start on Free.
- Day 2: Upload 2-3 real documents and test contextual Q&A.
- Day 3: Build one assistant for a recurring workflow.
- Day 4: Create one multi-step workflow to automate a repeat task.
- Day 5: Review usage and decide whether to stay on Free or upgrade.
Learning Resources
We publish guides, webinars, and practical examples so users can learn by doing.